Customer Support

My DI Community has launched!

My DI Community

Customer Support portal access has changed for North America customers. We have launched the new My DI Community. Learn more from the tools below and log in now to check it out.

Have questions? Check out these tools to help!   My DI Webinar  My DI FAQs  My DI Job Aid

Customer Support is your first line of defense for common technical issues or system “breaks.” We aspire to deliver excellent service with unparalleled technical expertise and professionalism. Our goal is to promptly respond to your needs, and to provide tools and education to improve your experience.

Regional Support

North America

My DI Community

Latin America

DILA Customer Web Portal


DIEMEA Customer Web Portal
  • Belgium: (+32) (2) 332 24 13
  • UK: (+44) (330) 808 0025
  • France: (+33) (1) 76 63 74 20
  • Email DIEMEA Support
  • 08:00 to 18:00 CET/CEST
  • Monday - Friday

Asia Pacific

DIA Customer Web Portal